We, the team of The Job Men are pleased to inform you that there are Freshers Hiring in CSG for Software Development Engineer Profile for all the students passing in the 2021 batch. The Job Men is an online website developed to help talented and hardworking minds in joining the right organization. The details for the Freshers Hiring in CSG are mentioned below:
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For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted partner for driving digital innovation for hundreds of leading global brands, including AT&T, Charter Communications, Comcast, DISH, Eastlink, Formula One, iflix, MTN and Telstra.
Detailed Chart for Freshers Hiring in CSG
|Job Profile||Software Development Engineer|
|Eligibility Criteria||BE/B.Tech – CSE,IT,ECE|
|Salary||Best in Industry|
|Job Description||Participate actively in daily, weekly, and monthly Bill cycle and general ledger processes.|
Carry out research and resolve billing inquiries related to telecom services and other miscellaneous toll charges and, monthly recurring and non-recurring charges.
Conduct preliminary investigation within our customer systems and gather data to investigate the issue.
Identify the necessary team required to resolve the issue and engage them.
Liaise with cross-functional teams to investigate customer issues and drive early resolution.
Contribute to root cause analysis and minimize customer impacts.
Prepares adjustments to accounts as a result of billing inquiries.
Execute billing reconciliations, order monitoring, telecom/mobile provisioning, and basic troubleshooting.
Follow issues through engagement and escalation until resolution.
Prepare, validate and share the data as per Service request from the customer.
|Registration Link||Registration Link|
|Registration Deadline||No information|
|Company’s Website||CSG Website Link|
|Company’s Reviews||CSG Reviews – Glassdoor|
CSG Reviews – Indeed
Skills Required for Freshers Hiring in CSG:
- Ability to understand issues and find solutions for the same based on knowledge repository.
- Working knowledge of Microsoft Excel and/or Accounting skills.
- Strong Math and problem-solving skills with sound judgment and decision-making ability.
- Ability to interpret and translate technical terminology.
- Quick to learn on the job by learning from history and trends.
- An eye for detail and the ability to work to deadlines.
- Innovative, honest, and hardworking.
CSG Hiring Process:
Checkout the complete process of Freshers Hiring in CSG. Click here to know.
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